Shipping and Delivery

Last updated: May 2026

At Iron Gentry, we are committed to delivering your order in a timely and reliable manner. Below you'll find everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Options & Estimated Delivery Times

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions — keep an eye on our website and newsletter for updates.

International Shipping

We ship to select international destinations. International shipping times and rates vary by country and will be displayed at checkout. Please note that customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your package directly on the carrier's website.

Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping charges may apply.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us immediately at support@irongentry.com. We will work with the carrier to resolve the issue and ensure you receive your order or a suitable resolution.

Contact Us

For any shipping-related questions, please reach out to us at support@irongentry.com. Our team is available Monday – Friday, 9:00 AM – 6:00 PM (EST).